It's our safe community, community character, community unity, vibrant centers, great neighborhoods and experiences for all that make us the premier place to live in the DFW Metroplex.
These words capture the vision of Allen City Council set forth during a strategic planning process in 2020-2021. The City of Allen Strategic Plan 2036 was created by elected city leaders to help prioritize projects, clarify initiatives and develop work plans and budgets for the next several years. It was officially received by Allen City Council on May 11, 2021.
City Government Mission
The Allen City Government Mission is to provide best in class municipal services, be financially responsible and sound, plan and invest in Allen's future, engage our community, provide fair and equitable community services and city government, preserve and enhance our Allen community character and stimulate economic growth and business investment.
City of Allen Goals for 2026
Click any goal to learn more!
- GOAL 1: Financially sound and transparent city government
- GOAL 2: Safe and livable community for all
- GOAL 3: Vibrant community centers with lively destinations and successful commercial centers
- GOAL 4: High-performing city team providing resident-focused services
- GOAL 5: Diverse, equitable and inclusive community
City of Allen Strategic Plan 2036
GOAL 1: Financially sound and transparent City government
Allen should have adequate resources to support the services and service levels as defined in the Annual Budget. This includes regular investment in the maintenance and upgrade of City infrastructure and facilities, having diversified revenue sources, and delivering City services in the most cost-effective and efficient manner.
Transparency should be accomplished through a proactive communications strategy and processes for informing the residents and Allen community.
MARCH 20, 2021 - For the twentieth consecutive year, the City of Allen has earned top marks for its efforts to save money and make ethical choices in its purchasing processes.
MARCH 31, 2021 - The City of Allen has continued its winning streak, earning a prestigious national finance award for the 21st year in a row.
APRIL 29, 2021 - The City of Allen has hired Pete Phillis, an accomplished financial manager with more than 28 years of experience.
GOAL 2: Safe and livable community for all
Allen should uphold its reputation as a family-friendly community and a preferred place to live in the DFW metroplex. This includes maintenance and expansion of its trail system, maintenance and enhancements of Allen community/recreation centers, maintenance and upgrade of the City's infrastructure and facilities and providing recreation and library programming responsive to the needs of the diverse Allen community.
Allen should also maintain and enhance its place as one of the safest cities in Texas.
OCTOBER 15, 2020 - Allen Parks & Recreation is sharing a glimpse inside the future Stephen G. Terrell Recreation Center.
APRIL 29, 2021 - A new, monthly video series highlights projects and updates from Allen's Parks and Recreation Department.
FEBRUARY 3, 2021 - Allen Parks Foundation unboxed 22 new trail signs to be placed at trail intersections this month.
DECEMBER 14, 2020 - Allen was one of 39 large cities with a population over 100,000 included in the report, which factored in the level of reported crimes, as well as their relative severity.
APRIL 15, 2021 - The design process will soon begin for Allen Public Library’s much-anticipated expansion.
GOAL 3: Vibrant community with lively destinations and successful commercial centers
Our City should have an "Allen" sense of place and its own identity known by residents. The Allen Downtown should be developed as a major community and regional destination that has a "unique" draw that is distinctive from other regional downtowns. In addition, Highway 121 should be developed as a major community and regional destination, older commercial centers should be redeveloped, and Allen Event Center should be maintained and enhanced as a successful asset contributing to our Allen community.
JUNE 1, 2021 - 105,000 square feet of new office space is underway in Allen and set to deliver in April 2022. Heady Investments broke ground on its four-story Allen Tech Hub project, located on the south end of Watters Creek at Montgomery Farm.
JUNE 1, 2021 - The Farm in Allen will embrace the property’s natural beauty with a 1.5-acre lake, over 2 ½ miles of hike and bike trails, a 16-acre greenbelt along Watters Creek and four additional park areas.
JUNE 1, 2021 - The five-story 120,000 SF office building is home to anchor Credit Union of Texas, Boss Fight Entertainment, and Verado Energy.
APRIL 7, 2021 - The new 135-acre mixed-use project will bring retail, restaurants, office and a hotel to the intersection of the Sam Rayburn Tollway and Alma Drive.
MAY 13, 2021 - Money-saving upgrades, audiovisual improvements and cosmetic repairs will soon begin at Allen Event Center.
GOAL 4: High-performing City team providing resident-focused services
Allen should hire, develop and retain a top-quality City workforce and have stable and visible leadership in City government. Allen should work as a team, with Mayor/City Council, city managers, directors, supervisors and staff working together and respecting their respective roles. The City's organizational culture should be maintained and enhanced to emphasize professionalism, results and performance accountability. This includes developing effective and usable performance metrics for evaluating the service performance and the value to the Allen community, along with proactive City communication policies, strategies and tools to inform the community.
MAY 21, 2021 - The City of Allen celebrated Public Works Week by highlighting three crews who protect Allen’s waterways, pipes and drinking water. Get to know these valued employees in a new series, Allen at Work.
APRIL 16, 2021 - Five City employees were honored for their exceptional service in Allen's annual appreciation awards.
MAY 6, 2021 - Allen Fire Department ended COVID-19 vaccine hub operations after vaccinating more than 50,000 individuals and administering nearly 100,000 shots.
FEBRUARY 25, 2021 - New software enhances communication between Allen Police Department and the people they serve.
GOAL 5: Diverse, equitable and inclusive community
Allen should have respect for all individuals and groups in our community, with an equitable community for all. Community organizations and institutions should work together to address diversity, equity and inclusion for the benefit of our community. Successful community events and festivals should celebrate Allen's diverse cultures. An ongoing community dialogue process on diversity, equity and inclusion should help expand awareness, stimulate actions, monitor performance, and produce results beneficial for our Allen community.
MAY 14, 2021 - Allen Public Library brought treasured cultural programming to residents in a new way during the COVID-19 pandemic.
APRIL 16, 2021 - A committee formed by Allen City Council will spend several months exploring ways to enhance diversity, equity and inclusion efforts in Allen.